Help & Advice

Help & Advice

We're always here to help. Contact us with any questions - or check below to see if your answer is already covered.

If you can't find the answer you need, send us an email or give us a call
Contact Us

How to measure your artwork correctly and avoid common mistakes.
View Measuring Guides

Videos explaining our different frame/mount designers and how to place orders
Watch Explainer Videos

Step-by-step videos and tips for fitting your artwork into different frame types.
Watch Videos & Guides

Full details on dispatch times, transit, and delivery costs.
View Delivery Info

See exactly what's included in each product range and any extras you might need.
See What's Included

Our policy on damage, returns, and refunds - rare but important to know.
Read Policies

Answers to the most common questions before and after purchase.
Read FAQs

Volume discounts for ordering the same frame/mount design in bulk.
View Discounts

Details about visiting our Bedford workshop and showroom.
Visit Showroom Info

Earn points on every order - check your balance and rewards.
Loyalty Points

Learn about our family-run business and why we're the UK's favorite online framer.
About Easyframe